Administrative Assistant - Job Application

Tierra Educational Center is a local, family-owned, Spanish language center providing Spanish classes for adults from a wide range of professions and backgrounds. We are seeking an administrative assistant to manage our front desk, providing support to our students and staff, and helping coordinate the wide range of Spanish classes we offer. Our ideal candidate is a proactive, outgoing, detail-oriented, and highly organized individual with exceptional communication and customer service skills who will be highly capable of executing tasks independently while coordinating work with supervisors.

RESPONSIBILITIES INCLUDE:

• Work in-person at our center in NE Portland at a set schedule every weekday.
• Provide friendly customer service in all front-desk communications - by phone, email, and in-person.
• Answer questions about our Spanish course offerings to prospective students.
• Serve as liaison in communications between students, instructors, and directors.
• Manage and record student registrations.
• Coordinate and manage private lesson calendars.
• Organize and manage class rosters and attendance records.
• Process student enrollment in group classes and private lessons.
• Perform outreach to inform current, past, and potential students about upcoming course offerings.
• Provide support to enrolled students, making sure they have the information and supplies they need to attend their class either in-person or online.
• Maintain tidiness of work area, some light cleaning tasks.

REQUISITE EXPERIENCE AND SKILLS:

• Bachelor’s degree or equivalent combination of education and experience.
• Relevant work experience in an administrative setting.
• Demonstrated ability to efficiently execute and prioritize work tasks, and to adapt to periods of both heavy and light workloads.
• Self-motivated with a strong work ethic and initiative to achieve best results.
• Exceptional organizational skills and finely tuned attention to detail.
• Excellent written and oral communication skills, ability to convey information effectively and concisely while maintaining a professional and friendly tone.
• Outstanding customer service skills and phone etiquette.
• Demonstrated computer proficiency. Familiar with Zoom and Google suite including Google calendar, spreadsheets, and contacts; comfortable managing numerous spreadsheets for organizing different categories of data.
• Strong and accurate typing skills.
• Authentic interest in Spanish language and culture. Spanish language skills are a plus but not required.

POSITION DETAILS:

This position is 30 hours per week. Work schedule hours are Monday-Thursday 12-6pm and Fridays 10am-4pm. Later hours (for example 1:30-7:30pm) may be needed during the first week of a term (once every 5-6 weeks).
Compensation is $23-$27 per hour depending on qualifications and experience. Employment benefits include comprehensive health insurance plan and paid time off.

APPLY:
Please submit the following documents using the form below:

1. A cover letter detailing the reasons this job position interests you and what skills and qualities you have that would make you a great fit to be Tierra's administrative assistant.
2. Your resume

No calls or walk-ins please.

Tierra Educational Center is an Equal Opportunity Employer.